How to return my xfinity equipment.

Nov 28, 2022 · Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity Equipment. Please let ... Return Comcast Getting Started kit equipment · Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. · To .....While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so …Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...

Swap boxes should always be returned in any case though as Comcast would ensure the box was properly recycled, and of course so you don't have to worry about fees. Sounds like the ball was dropped in the communication of that. Dropping off at UPS stores or Xfinity stores is usually the easiest way to return them.

You can find your print date listed at the top of your latest bill. This is because we bill a month in advance so you will see a credit on your next bill for any overage that was already billed to you. As for the equipment, it will naturally show on the app for some time until it is cleared from our back-end servers.Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...

Learn how to purchase motion sensors, door/window sensors and other devices for your Xfinity Home system. Xfinity For full functionality of this site it is necessary to enable JavaScript.Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Next, you can return your equipment by taking it to your nearest Xfinity store, or while you’re talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS. Before you drop your equipment off at the Xfinity store, take a picture of everything, including the serial number, on the counter.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...

Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ...

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request. If you’ve forgotten these, you will have to go to a UPS store instead. The Xfinity website will show you which devices are active on your account and what their serial numbers are.Xfinity: $20 - $299/mo. 75 - 10,000 Mbps. ... leading to higher subscription fees to provide a return on investment for the provider. ... Equipment rental fees: If your …Feb 1, 2020 · www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an... How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or hardware warranty ...

Bring your unwanted equipment to your nearest UPS Store and they'll take care of the rest. A UPS associate will pack and ship your equipment back to Comcast Business. You will receive a receipt with your tracking number so that you can track the progress of your return on UPS.com. Please allow up to two weeks for the return to process and your ...Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...Learn how to purchase motion sensors, door/window sensors and other devices for your Xfinity Home system. Xfinity For full functionality of this site it is necessary to enable JavaScript.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have …All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS …Click the Filter Results drop-down menu. Check the box next to Xfinity Mobile. Click the Filter Results button. You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store: Log in to the Xfinity app. Tap the Xfinity Assistant icon at the top right of the screen. Type in “Find an Xfinity store.”.

Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account.

Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.25.5K Messages. 7 months ago. ... i need to return my xfinity cable tv box ... remote ... router/modem ... Please see …In Store Equipment Pick Up. I just set up my first Xfinity internet account and plan. I requested that the Getting Started Kit be shipped at a delayed date of May 17. Is it …Feb 19, 2024 · I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity. The Comcast bill negotiation worked. Lesson #1: Negotiation is the first way to get rid of your Comcast modem rental fee. A year or so later, I started receiving voice mail that Comcast was upgrading to DOCSIS 3.0 (more recently DOCSIS 3.1). In short, DOCSIS upgrades permit faster download/upload speeds.Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

1. How to Return Xfinity Equipment Through UPS. Xfinity will cover the expense of UPS for returns, so there’s no need to worry about additional charges for courier services. To initiate a return, simply log in to the Xfinity website. Visit the “Equipment Return” page and use your Xfinity ID and password to initiate the return process.

I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.

I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I …Restrictions apply. Not available in all areas. Requires post-pay Comcast Business Internet service. Up to 10 lines. Equip., intl. and roaming charges, taxes and fees, including regulatory recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if one of the following postpay services is not maintained: Comcast Business …Nov 15, 2021 · CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast. Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account.Wednesday, May 1st, 2024 11:19 PM. New equipment. Since ACP has ended, I downgraded to internet essentials. Do I really need new equipment? I’ve tried calling …Good morning, @user_40d535. I appreciate you reaching out to us via Forum to confirm if you're able to return the equipment at one of your locations. Yes, you may take in the equipment to any Xfinity store or UPS service center. They'll make sure to return the device (s) back to us at no additional fee. You may use the Xfinity app or this link ...Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it. For more details, see our helpful checklist on bringing ... We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn more I got an email from xfinity that they are sending a shipment that I did not order. I contacted the xfinity support through the chat (as I was not able to get anyone on the phone) 3 times during last 3 days and they all told me the same thing that there is no order on my account, so the email was sent due to some system glitch.Key Takeaways: Returning Xfinity equipment is easy and convenient with multiple options available. You can choose to create a pickup with UPS, drop off at a …

You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot …One convenient way to return your Xfinity equipment is by creating a pickup with UPS. To initiate the process, follow these simple steps: Login to the Xfinity portal. …Official Solution. XfinityKatie. +17 more. Official Employee. •. 744 Messages. 3 months ago. @user_km0rrr We don't have a way to email a return label on our end, …Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Instagram:https://instagram. yiddish word meaning woe nyt crosswordlittle caesars oro valleylike most triangle angles crosswordhow to get ark skins With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like. boot barn bismarckroyal mystic tarot youtube To find the nearest Comcast equipment return center, follow these simple steps: Visit the Comcast website and log in to your account. Click on the “Service” tab located at the top of the page. Select “Equipment Return” from the drop-down menu. Enter your zip code or city and state information to locate the nearest equipment return center.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have … roku tv keeps crashing You can return the equipment at any Xfinity service center near you or a UPS store. You do not need the print out the UPS label to return the equipment at a store. If you go to a service center you can take a picture ID and let them know you are just returning the equipment. You will get a return receipt and we recommend keeping for your ...Xfinity